Are your frontline managers getting the leadership support they deserve?

Frontline employees can make or break your customer experience. Yet traditional coaching programs often leave these crucial leaders behind – too expensive to scale, too difficult to coordinate across locations, and too rigid for real-world challenges.

That's why Costa Coffee's breakthrough approach is turning heads: they've successfully piloted AI leadership coaching for store managers across their global network of storefronts, achieving a remarkable 9.3/10 approval score and transforming frontline leadership development opportunities.

Join us for an exclusive 45-minute session where Costa Coffee's L&D leaders and store managers reveal:

- The unexpected journey from corporate coaching to frontline leadership pilot

- Store-level success stories: How 24/7 AI coaching support is creating more confident, capable leaders

- An inside look at practical strategies for rolling out AI coaching to a distributed workforce