AI Ethics Pledge
Valence builds enterprise-grade security and responsible AI applications trusted by some of the world's most secure companies. We are committed to treating all user data with the highest level of care. Our approach is guided by the principle that workplace technologies must be safe, trustworthy, and reliable. We prioritize the security and privacy of our customers and users, ensuring that your information remains confidential and safe while delivering exceptional experiences with our tools.
If you have any questions, reach out to us at security@valence.co
Your data will never be used for training
At Valence, your private data remains private. It is not used to train language models. We have chosen not to train our own models out of respect for our users’ data. Additionally, we have contractual agreements with our LLM partners to ensure they do not train their models on your data.
We only use partners who adhere to strict security requirements
All communications between Valence and our partners are encrypted in-transit.. They process our request, return their answer, and do not retain or train on any data. All data is stored within our secure environment, not with any LLM partners. All our partners undergo regular SOC 2 audits.
Organizational and personal data will never be shared with other customers
We guarantee that your personal data and conversations remain safely within the confines of your account. Our AI applications operate under rigorous privacy standards and protect your private data through advanced security measuress. Valence's infrastructure is fortified with stringent security protocols, acting as a solid shield against potential breaches or unauthorized access.
You have control over data deletion
Valence enables you to govern your private data's deletion. If you desire your private data to be deleted at any point, we respect that decision and follow strict procedures to ensure its permanent removal.
Valence's commitment to a secure and trustworthy environment
Valence's primary objective is to provide a secure, trustworthy environment for professional and leadership development. Your trust is our priority, and we continuously strive to uphold it through transparency, integrity, and an unwavering commitment to safeguarding your rights.
Transparency and AI explainability
We are committed to ensuring transparency in how our AI-driven recommendations and insights are generated. While AI enhances our coaching experience, we always make the thinking process that underlies the responses available to contextualize recommendations.
Bias Mitigation and Fairness
We test our AI models to mitigate bias and ensure fair treatment across diverse user demographics. Our assessments include multi-language bias testing and regular evaluations to prevent unintended discrimination.
No Hidden Data Retention or Monetization
Valence will never sell or monetize user data. Any retention of data is strictly for the purpose of improving user experience by providing context to your conversations and adhering to contractual agreements.
Responsible Use of AI in Coaching
AI is a tool to augment, not replace, human judgment. Our platform is designed to support leaders with AI-enhanced insights while ensuring that final decisions remain with human users.
Auditing and Compliance with Ethical Standards
We commit to regular internal and third-party audits to ensure our AI systems align with best practices in industry compliance frameworks such as SOC 2.
Commitment to Continual Improvement
AI ethics is an evolving field. We actively engage with industry experts, research organizations, and our customers to refine our practices and ensure our platform remains aligned with the latest responsible AI standards.
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