Trust & Security
The world’s largest enterprises trust Nadia
Enterprise-grade privacy, security, and compliance.
“From signing the contract to rolling out the pilot was five weeks total. That just doesn’t happen with most enterprise rollouts.”
Tim Gregory
Our Commitment
Nadia has never failed an AI Council review
Nadia meets data privacy, security, and compliance requirements at the most regulated companies and conforms to coaching privacy and confidentiality best practices.
Safe & Reliable
Valence’s AI coach utilizes best-in-class foundational LLMs and is designed with robust safeguards, focusing exclusively on coaching while avoiding sensitive topics.
We’ve purpose-limited our platform to discussing coaching tasks alone. This reduces potential exposure to unintended outputs and drives a superior and focused user experience.
Regular human-in-the-loop review by AI experts and certified coaching professionals ensures that coaching is effective and any output issues are rapidly identified and addressed.
Advanced guardrails mitigate coaching on topics like hiring, termination, stereotypes, harm to self or others, and criminal acts, with additional custom guardrails introduced based on client need.
Rigorous third-party assessments ensure we protect against AI threats such as prompt injection, jailbreaking, data poisoning and overreliance.
Private
Our enterprise partners own their own data. Employee coaching conversations remain confidential, and we never utilize user data for AI model training.
We do not use the data you share with us to create, modify, or train our underlying model.
Our focus on user privacy means individual user interactions remain confidential, with aggregated, anonymized reporting data provided for organizations with more than 25 active users.
Valence only retains data through the life of our enterprise contract.
Compliant
Valence is built for enterprise and meets the highest global standards of data protection to help your organization meet compliance obligations.
Valence has passed 100% of AI Council reviews since the inception of our AI coaching product.
We're fully GDPR and SOC 2 Type 2 compliant, and adhere to evolving AI regulations, including the EU AI Act.
We utilize external auditors to annually validate our safeguards for customer data and ensure operational integrity.
Secure
Your data's safety is our top priority.
For more details on our enterprise security commitment, visit Valence's Trust Center
Built to provide services requiring enterprise grade security, Valence combines performance, security, scalability, and reliability with a web-based, easily accessible interface.
We offer Magic Link Authentication and Single Sign-On (SSO) to streamline login processes and prevent attacks.
Valence encrypts data at rest and in transit, with data isolated to a single tenant.
We follow documented security practices including third-party audits, security trainings, regular penetration tests, and access reviews.
“Rather than a 30-minute training once a year, what if Nadia gently prompts us on how we conduct ourselves for better security and compliance?”
Vicki Walia
.png)
