Safe & Reliable
Valence’s AI coach utilizes best-in-class foundational LLMs and is designed with robust safeguards, focusing exclusively on coaching while avoiding sensitive topics
Trust & Security
The world’s largest enterprises trust Valence
Support your employees with a generative AI coach that meets enterprise-grade privacy, security, and compliance standards.
OUR COMMITMENT
Valence believes that all technology introduced to the workplace must be safe, trustworthy, and reliable. We are committed to treating all user data with the highest level of care, especially given the sensitive nature of coaching.
3/4
Purpose-Limited
We’ve purpose-limited our platform to discussing coaching tasks alone. This reduces potential exposure to unintended outputs and drives a superior and focused user experience
Expert Review
Regular human-in-the-loop review by AI experts and certified coaching professionals ensures that coaching is effective and any output issues are rapidly identified and addressed
Safe Outputs
Advanced guardrails mitigate coaching on topics like hiring, termination, stereotypes, harm to self or others, and criminal acts, with additional custom guardrails introduced based on client need
Risk Prevention
Rigorous third-party assessments ensure we protect against AI threats such as prompt injection, jailbreaking, data poisoning and overreliance
2/4
Private
Our enterprise partners own their own data. Employee coaching conversations remain confidential, and we never utilize user data for AI model training
No Training on Customer Data
We do not use the data you share with us to create, modify, or train our underlying model
Confidentiality
Our focus on user privacy means individual user interactions remain confidential, with aggregated, anonymized reporting data provided for organizations with more than 25 active users
Data Retention
Valence only retains data through the life of our enterprise contract
1/4
Compliant
Valence is built for enterprise and meets the highest global standards of data protection to help your organization meet compliance obligations
Experience
Valence has passed 100% of AI Council reviews since the inception of our AI coaching product
Certifications
We're fully GDPR and SOC 2 compliant, and adhere to evolving AI regulations, including the EU AI Act
Regular Audits
We utilize external auditors to annually validate our safeguards for customer data and ensure operational integrity
4/4
Secure
Your data's safety is our top priority.
For more details on our enterprise security commitment, visit Valence's Trust Center
Technical Architecture
Built to provide services requiring enterprise grade security, Valence combines performance, security, scalability, and reliability with a web-based, easily accessible interface
Authentication
We offer Magic Link Authentication and Single Sign-On (SSO) to streamline login processes and prevent attacks
Data Encryption
Valence encrypts data at rest and in transit, with data isolated to a single tenant
Operations
We follow documented security practices including third-party audits, security trainings, regular penetration tests, and access reviews
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