Valence AI Bill of Rights

Valence builds enterprise-grade security and responsible AI applications trusted by some of the world's most secure companies. We are committed to treating all user data with the highest level of care. Our approach is guided by the principle that workplace technologies must be safe, trustworthy, and reliable. We prioritize the security and privacy of our customers and users, ensuring that your information remains confidential and safe while delivering exceptional experiences with our tools.

If you have any questions, reach out to us at security@valence.co

Your data will never be used for training

At Valence, your private data remains private. It is not used to train language models. We have chosen not to train our own models, out of respect for our users’ data. Additionally, we have contractual agreements with our LLM partners to ensure that they do not train their models on your data.

We only use partners, including LLM providers, who are SOC2 compliant and enterprise grade

We send data through encrypted, secure endpoints to LLM APIs which are housed in state-of-the art, secure facilities. They process our request, return their answer, and do not retain or train on any data. All data is stored within our secure environment, not with any LLM partners.

Chat data is not accessible to others in your organization via the UI

Your conversations are private by design. There's no interface for your managers or administrators to view your chats, ensuring your coaching conversations remain confidential in day-to-day operations.

Organizational and personal data will never be shared with other customers

We guarantee that your personal data and conversations remain safely within the confines of your account. Our AI applications operate under rigorous privacy standards and protect your private data through advanced security measures and best practices. Valence's infrastructure is fortified with stringent security protocols, acting as a solid shield against potential breaches or unauthorized access.

Your organization has control over data deletion

Valence enables their clients’ to govern your private data's deletion. If an organization desires their user’s private data to be deleted at any point, we respect that decision and follow strict procedures to ensure its permanent removal.

Valence's commitment to a secure and trustworthy environment

Valence's primary objective is to provide a secure, trustworthy environment for professional and leadership development. Your trust is our priority, and we continuously strive to uphold it through transparency, integrity, and an unwavering commitment to safeguarding your rights.